Privacy Policy

1. Who we are

Vivian World Co., Limited (維維安科技(香港)有限公司), referred to below as "Vivian", "we", "us", or "our", is a company incorporated under the laws of Hong Kong. This policy explains what personal data we collect through vivianworld.asia (the "Website") and how we handle it.

2. What we collect

2.1 Information you give us

• Your first name and last name
• Your work email address
• Your website URL (optional)
• Your traffic band selection and the message you write

2.2 Information collected automatically

• Request metadata: IP address, user agent, and referring URL, recorded with each enquiry submission
• A single cookie storing your cookie-consent choice

We do not run third-party analytics, advertising, or behavioural tracking on this Website.

3. How we use it

Enquiries you submit are used solely to reply to you, scope a possible engagement, and keep a record of prior discussions. Legal bases (where applicable): your consent, our legitimate interest in responding to business enquiries, and the pre-contractual steps you have asked us to take.

4. How we store it

Submitted enquiries are stored on our web server in a private file that is not publicly accessible. Access is limited to authorised personnel of Vivian. We do not sell or share this data with third parties for their own marketing.

5. How long we keep it

• Enquiry records: up to 3 years from the last contact, unless a business relationship is established (in which case standard commercial retention periods apply)
• Web server request logs: up to 90 days

6. Who we share it with

• Our web hosting and email service providers, acting as data processors on our instructions
• Professional advisors (accountants, lawyers) bound by confidentiality
• Authorities where required by applicable law

7. International transfers

Vivian is based in Hong Kong. Data you submit is processed in Hong Kong and may be processed by service providers located in other jurisdictions. Where required, we use appropriate contractual safeguards for cross-border transfers.

8. Your rights

Subject to the law of your jurisdiction, you may have the right to access, correct, delete, or object to our processing of your personal data, and to withdraw consent at any time. To exercise these rights, email us at business@vivianworld.asia.

9. Security

We use HTTPS for the Website, access controls on the submissions store, and standard operational security practices. No online system is perfectly secure, so please do not send us sensitive personal information (such as identity or payment card numbers) through the enquiry form.

10. Children

This Website is intended for business users. It is not directed at children under 16, and we do not knowingly collect data from them.

11. Changes

We may revise this policy from time to time. The current version is always the one published on this page, with the "Last updated" date shown above.

12. Contact